Biographies


Caseybio

Casey Adams
Principal | Solutions

Casey Adams is the Principal of Solutions for TruDiligence Consulting. Casey is responsible for the oversight of all operational components and solution design for each TDC engagement. Formerly, Casey served as the Director of the Legal Market for Novitex Enterprise Solutions responsible for the growth, retention and client satisfaction of all legal accounts in the West Region. Casey has over twenty eight years of facilities management experience serving in roles with Ameriscribe Management Services, Pitney Bowes Management Services, and Novitex Enterprise Solutions. Casey has benefited from serving in operational, human resources and business development roles having advanced in his career in the following fashion: Facilities Manager, Region Trainer, Process Improvement Coordinator, General Manager, Region Operations Director and Director of the Legal Market for the West Region. In these roles, Casey has been directly responsible for customer relationship development, employee management and development, operational oversight, account strategy and growth, contract negotiation and compliance, and financial attainment.  His span of control included over 50 law firms, 105 client locations and over 630 employees.  These combined roles have created a platform in which Casey offers each TDC client with critical applied experience in operational protocols, employee development and process/workflow development that drives sustainable change.

 

Jamesbio

James Shirk
Principal | Strategy

Jim serves as the Principal of Strategy for TruDiligence Consulting. In this role, he is responsible for creating and implementing strategic roadmaps for workflow and business processes for the TDC client base. Jim has over 25 years of experience in process design, solution and technology evaluation, implementation, training, and consulting.   Jim has worked with Ameriscribe Management Services, Canon Business Solutions, Pitney Bowes Management Services, and Novitex Enterprise Solutions. Jim has benefited from serving in operations, business development, and technology roles having advanced his career in the following fashion: Facilities Manager, Regional Operations Manager, Operations Analyst, Business Development Executive, Technology Solutions Consultant, Director of Legal Technology, and Legal Market Strategy Leader. During Jim’s career, he has worked directly with over 125 national law firms, implemented process and technology solutions in over 350 locations, and managed a technology portfolio from over 45 different solutions providers. With his exposure to a variety of clients and industries, Jim focuses on matching a client’s culture with the best blending of process, technology, and workflow.

 

Jakebio

Jacob Yeager
Principal | Business Development

Jacob serves as the Principal of Business Development for TruDiligence Consulting. Jacob has over 15 years of facilities management experience with Pitney Bowes Management Services in several roles from Customer Service Associate, Shift Leader, Facilities Manager, Operations Analyst, and Business Development Executive roles for offsite fulfillment services and litigation support services. Jacob has advanced professionally from managing a single site to supporting national and international clients in the legal, commercial, healthcare and government verticals. Jacob’s experience is enhanced by his association with two leading litigation support service providers: iDiscover Global LLC and eLit Litigation Support Services. He was responsible for the client experience with law firms and General Counsel Offices providing them with the following services: forensic collection, EDD/ESI processing, online review depositories, and contracted attorney document review services. Jacob’s extensive experience in operational and sales roles allows him to marry the strengths of TDC with our clients.